Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

RTE3323A Mapping and Delivery Guide
Dispatch materials and composted product

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency RTE3323A - Dispatch materials and composted product
Description This unit of competency specifies the outcomes required to organise and dispatch bagged and bulk compost products from the site. It involves receiving orders, recognising products and measuring quantities; driving and loading skills; recording information; and supervising site drivers and loader operators.The unit involves the application of well-developed skills with some discretion and judgement and limited supervision. It requires taking responsibility for work output with checking related to overall progress, and taking some responsibility for the work output of others, for example in the role of supervisor or team leader.
Employability Skills The required outcomes described in this unit of competency contain applicable facets of Employability Skills.Prerequisite unitThe following unit is a prerequisite requirement for this unit:TDTI297C Apply customer service skills.
Learning Outcomes and Application Composting is used here as a general expression for the processing of organic materials; with this unit being relevant for aerobic and anaerobic composting and vermiculture technologies.This unit of competency applies to an employee of an enterprise engaged in commercial-scale composting operations. Work is likely to be performed as a part of a team, and may include team leader responsibilities. In smaller enterprises, the majority of tasks associated with dispatch and loading may be undertaken by the one person rather than by contract drivers.Where work requires the use of load-shifting equipment, the appropriate training/certification must be provided according to state and territory safety and licensing requirements.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Organise for loading and dispatch of product.
  • Dispatch order is obtained and reviewed for completeness.
  • Product dispatch requirements are checked with product and transport availability.
  • Request is made to designated personnel for specified quantity of specified product to be prepared and/or delivered to dispatch area.
  • Product dispatch is scheduled and confirmed with contractor or driver to ensure maximisation of load.
  • Contract or external drivers are advised of enterprise occupational health and safety (OHS) and site policies and procedures.
  • Appropriate machinery, equipment and labour required for dispatch activity are identified and organised according to enterprise procedures.
  • Hazards are identified and controlled according to job requirements and enterprise procedures.
  • Emergency and personal protective equipment (PPE) is selected and fitted according to job requirements, manufacturer specifications, OHS procedures and enterprise requirements.
       
Element: Coordinate loading of product.
  • Loading site is organised to ensure safe and efficient loading of product.
  • Product to be loaded and specific loading requirements are clearly communicated to drivers.
  • Signalling and instructions are provided to drivers to ensure safe and efficient loading.
  • Loading site is monitored to ensure compliance with loading instructions, containment of product within designated loading area, and availability of space for loading.
  • Product is accurately measured and loaded into dispatch vehicle according to enterprise procedures.
  • Product is recorded as loaded for dispatch according to enterprise requirements.
  • Load is checked to ensure that it is adequately covered, contained and/or secured according to enterprise and regulatory requirements.
  • Load is weighed to ensure dispatch order is met.
  • Driver is provided with load documentation and delivery note according to enterprise requirements.
       
Element: Clean up loading area.
  • Loader and vehicle hygiene are maintained between loads.
  • Area and equipment are monitored for cleaning and clearing to ensure safe and effective operation according to enterprise requirements.
       
Element: Document product dispatch.
  • Dispatch information is recorded accurately and promptly, and provided to sales office according to enterprise requirements.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Overview of assessment

This unit of competency could be assessed on its own or in combination with other units of competency relevant to the job function such as after:

RTC2210A Maintain properties and structures

RTC2701A Follow OHS procedures

RTC2702A Observe environmental work practices

RTE2507A Recognise raw materials, production processes and products on a composting site

RTE2709A Recognise and respond to fire emergencies on a composting site.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The critical requirements for this unit of competency as a whole are listed below.

Assessment must confirm one's ability to:

organise a loading site

correctly interpret dispatch orders

organise and coordinate loading

measure product quantity for dispatch

load correct product for dispatch

communicate instructions verbally and non-verbally (via signals)

select and use emergency and PPE equipment

identify hazards associated with loading

implement risk minimisation actions.

Context and specific resources for assessment

Assessment for this unit of competency is to be largely practical in nature and must be assessed in a commercial-scale composting facility or in a situation that reproduces and/or simulates operational conditions.

For valid assessment, one should have opportunities to participate in exercises, case studies and other real and simulated practical and knowledge assessments that demonstrate the skills and knowledge specified in this unit.

The candidate should also have access to the following resources:

products for loading

vehicles to be loaded

quantity measurement machinery or equipment such as weighbridge, front-end loader or loader with bucket scales

PPE

computer and merchandising software

forms used for product dispatch.

Guidance information for assessment

To ensure consistency in one's performance, competency should be demonstrated on more than one occasion over a period of time in order to cover a variety of circumstances, cases and responsibilities and, where possible, over a number of assessment activities.

The skills and knowledge required to demonstrate competency must allow for application in a broad industry context, and should be transferable to a range of work environments, including the ability to deal with unplanned events. For example, this could include work within composting operations of varying scale; processing a range of different raw materials; producing a range of different composts and value-added products to meet the demands of different markets; located in an urban or rural context with varying environmental constraints; and using various equipment, practices, technologies and management systems.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

Required skills include:

demonstrating safe and efficient work practices

measuring, including weights, volumes and bucket volumes

operating load-shifting equipment

organising a site

using a computer to obtain and record dispatch information

using PPE

using signalling and communication techniques and equipment.

Required knowledge includes:

bulk density and moisture effects on weight and volume

communication techniques and equipment

customer service

measurements, including weights, volumes and bucket volumes

OHS requirements

provisions of the Trade Practices Act in regard to weights and measurements of bulk product

relevant regulations governing site operation

types and performance characteristics of vehicles and loading equipment used in a composting enterprise.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Product types may include:

composts

mulches

natural and blended soils for landscaping

potting mixes

soft fall or loose fill playground surfacing

soil conditioners

special purpose soils

various recycled organic products for a range of specialised applications.

Information on product dispatch order may include:

customer invoice

customer name and site contact details

delivery details

job number

product type and specification

quantity of product to be dispatched

transport method

transportation requirements.

Machinery and equipment used in product dispatch may include:

calculator

communications equipment

hoppers and conveyors

load-shifting machinery

recording equipment

storage containers such as bins and skips

weighbridge.

Potential hazards may include:

biological hazards

dust

electricity and overhead powerlines

ergonomic hazards associated with posture and vibration

exposure to loud noise and fumes

extreme weather conditions

hazardous substances such as:

fertiliser

fuel

oil

machinery, including hydraulics

mechanical malfunctions and exposed moving parts

oil and grease spills

presence of bystanders

solar radiation.

PPE must include:

apparel such as:

appropriate footwear

gloves

hard hats

high visibility clothing

overalls

emergency equipment and procedures:

emergency procedure guides

eye wash kit

fire extinguisher

first aid kit

material safety data sheets (MSDS)

eye and hearing protection

respirators or face masks.

Procedures for organising loading site may include:

arranging containment of products

designating access routes for trucks and load-shifting machinery

identifying and signposting parking and loading areas

pedestrian lock out

traffic flow and management.

Dispatch information may include:

amount or volume of product

client name

date dispatched

details of transport

job number

product type.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Dispatch order is obtained and reviewed for completeness. 
Product dispatch requirements are checked with product and transport availability. 
Request is made to designated personnel for specified quantity of specified product to be prepared and/or delivered to dispatch area. 
Product dispatch is scheduled and confirmed with contractor or driver to ensure maximisation of load. 
Contract or external drivers are advised of enterprise occupational health and safety (OHS) and site policies and procedures. 
Appropriate machinery, equipment and labour required for dispatch activity are identified and organised according to enterprise procedures. 
Hazards are identified and controlled according to job requirements and enterprise procedures. 
Emergency and personal protective equipment (PPE) is selected and fitted according to job requirements, manufacturer specifications, OHS procedures and enterprise requirements. 
Loading site is organised to ensure safe and efficient loading of product. 
Product to be loaded and specific loading requirements are clearly communicated to drivers. 
Signalling and instructions are provided to drivers to ensure safe and efficient loading. 
Loading site is monitored to ensure compliance with loading instructions, containment of product within designated loading area, and availability of space for loading. 
Product is accurately measured and loaded into dispatch vehicle according to enterprise procedures. 
Product is recorded as loaded for dispatch according to enterprise requirements. 
Load is checked to ensure that it is adequately covered, contained and/or secured according to enterprise and regulatory requirements. 
Load is weighed to ensure dispatch order is met. 
Driver is provided with load documentation and delivery note according to enterprise requirements. 
Loader and vehicle hygiene are maintained between loads. 
Area and equipment are monitored for cleaning and clearing to ensure safe and effective operation according to enterprise requirements. 
Dispatch information is recorded accurately and promptly, and provided to sales office according to enterprise requirements. 

Forms

Assessment Cover Sheet

RTE3323A - Dispatch materials and composted product
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

RTE3323A - Dispatch materials and composted product

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: